Turn every QR scan, survey, and review into an AI-curated feedback loop that protects your reputation and amplifies fans instantly.
Campaign builder with branching logic, SIA-written questions, and automated follow-ups for promoters and detractors.
QR codes, shareable links, and WhatsApp automations that meet respondents wherever they engage.
Sentiment-aware routing that escalates risky feedback, spins up tickets, or triggers workflows instantly.
Service recovery automations that create tickets with the full survey transcript so frontline teams act in seconds.
Review syndication that nudges happy customers toward Google, Facebook, or industry sites while capturing private recovery paths.
Live dashboards that translate responses into themes, CSAT trends, and action items for every team.
Proof vault storing testimonials, quotes, and compliance-ready evidence for marketing reuse.
2x increase in verified public reviews within the first 60 days.
65% reduction in unresolved negative feedback thanks to auto-escalations.
30-point lift in NPS follow-up rates with SIA-personalized outreach.
100% visibility into campaign performance with anomaly alerts.
Owner, The Spice Corner
SIA wrote our entire Diwali campaign in one afternoon — captions, images, and the WhatsApp broadcast. We used to spend a week on that.
General Manager, Serenity Resorts
We reply to 200+ Google reviews a week without hiring anyone. SIA keeps the tone warm and specific — guests actually notice the difference.
Clinic Director, HealthFirst
Our WhatsApp appointment reminders used to be manual. SIA now sends, follows up, and replies to rescheduling requests. Patient no-shows dropped 40%.
Founder, Craftly
SIA generated 30 Instagram posts for our launch in under an hour — each one with a different image. We would have spent ₹30,000 on a content agency.
Marketing Lead, The Grand Cochin
Our response rate on Google went from 40% to 98% in the first month. Guests now see a brand that's attentive — and bookings have reflected that.
Regional Head, Fashion Hub
The unified inbox changed everything. Our team handles Instagram, WhatsApp, and Facebook from one screen. SIA takes the routine replies; we focus on the relationships.
Director, BrightPath Coaching
We ran a WhatsApp admission campaign that brought in 120 enquiries in 3 days. The segmentation and flow builder made it possible without a marketing team.
Owner, The Dough Room
Every Sunday we post a new special. SIA writes the caption, makes the image, and posts it across Facebook, Instagram, and Google. I stopped worrying about content.
Post-purchase proof loops, Care quality monitors, Franchise pulse board.
Campaign builder with branching logic. QR codes. Sentiment-aware routing that escalates risky feedback.
CX Leaders, Operations Teams, Franchise Owners.
Capture feedback the moment it happens across every channel. Let SIA triage sentiment and deliver the right response automatically. Spot risk before it snowballs with live anomaly and escalation alerts.
Route promoters to Google reviews, capture private feedback from detractors, and trigger instant recovery workflows when sentiment dips.
Pair visit follow-ups with compassionate replies and compliance-ready escalations so clinical teams fix issues before the next appointment.
Compare NPS, CSAT, and review trends per location with SIA recommending which stores need coaching versus celebration.
Tag feature requests, auto-sync themes to roadmaps, and feed win stories back to marketing for launch proof.
Draft disclosure-aware replies, document reviews, and archive every interaction for audits without losing human warmth.
Trigger mid-stay check-ins, escalate urgent issues to on-property teams, and capture checkout praise for social proof instantly.
Close the loop on every response and prove the wins in one dashboard.
Automate recovery paths and keep frontline teams informed instantly.
Standardize best-practice feedback journeys across every location.
Capture feedback the moment it happens across every channel.
Let SIA triage sentiment and deliver the right response automatically.
Spot risk before it snowballs with live anomaly and escalation alerts.
